Orders
I haven't received an order confirmation, what can I do?
If you have not received an order confirmation please check your junk folder. If you are unable to find it there, please do send an email to [email protected] and we can check your email address on the order is correct and resend your order c
How do I track my order?
We'll send you a "Your order is on the way" email when your item ships which includes your tracking code and a link to track your order. You can also find this in your account, click the 'Track shipment' link under your order details. If the tracking
Can I cancel my order?
Orders already shipped cannot be cancelled but may be returned per our return policy. Please email [email protected] with your address and order number and our customer support team will be able to help with this.
My discount code isn’t working or didn’t apply to my order, can you help?
Please send us a message with the discount code you’re trying to apply and the order number if you have already placed an order, and we'll look into it for you and come back to you as soon as possible.
Do you offer discounts?
We offer a permanent discount and free shipping for subscribers. You can read more about subscriptions here.